Technology Insights
Stay ahead in the world of business technology with insights from our experts.
Demand for Technology Cost Audits Grow by 35%
Oct 8, 2020 12:25:43 PMGiven the impact of Covid-19 on the economy, it is not surprising that demand for our technology cost audits has increas...
How to Reduce Business Costs With A Telecom Audit
Jul 19, 2020 3:16:33 PMGetting an understanding of your overall telecom inventory and spend can be a daunting task. However, the potential from...
How to Avoid Cloud Migration Pitfalls
Apr 17, 2020 10:25:42 AMFor most businesses, moving services to the cloud has an undeniably strong business case. Companies now want to leverage...
5 Tips for Evaluating a Remote Working Solution
Mar 27, 2020 10:52:39 AMCurrently, most companies are rapidly expanding their use of remote working or making a dramatic entrance into that form...
Coronavirus: Developing a Remote Working Strategy
Mar 16, 2020 1:39:33 PMAs the spread of coronavirus forces many countries to restrict the movement of its citizens, it is becoming more critica...
Coronavirus: How UC Vendors Are Responding
Mar 5, 2020 1:24:41 PMWith coronavirus continuing to spread worldwide, many companies and businesses around the world are eliminating business...
How to Modernise Your Contact Centre
Jan 21, 2020 2:47:35 PMAcross all industries, the customer experience is undergoing a rapid transformation. Only a little over a decade ago, th...
Using Customer Journey Mapping to Improve CX
Jan 7, 2020 11:04:58 AMThe customer experience plays an essential role in a company’s success. Mapping the journey of your customers during the...
Top 5 Trends in Digital Transformation for 2020
Dec 4, 2019 11:43:23 AMAs the new year approaches, there’s a lot of emerging trends that will impact how businesses undertake a digital transfo...
How to Select A Contact Centre Solution
Nov 14, 2019 11:32:41 AMSelecting a new contact centre solution The process of selecting a new contact centre solution is a major decision for a...