Industry Insights
Stay ahead of the curb with our latest insights.
How PowerBI Can Benefit Your Business
Dec 21, 2021 8:40:08 AMCompanies rely on vast amounts of data to enhance agility, develop a competitive advantage, and future-proof operations....
4 Ways to Reduce IT Costs in 2021
Dec 21, 2020 10:57:05 AMDue to the current economic situation fuelled by the pandemic and the changing market landscape, it’s become more import...
5 Tips for Evaluating a Remote Working Solution
Jul 13, 2020 10:57:20 AMCurrently, most companies are rapidly expanding their use of remote working or making a dramatic entrance into that form...
How to Modernize Your Contact Centre
Jan 21, 2020 3:02:40 PMAcross all industries, the customer experience is undergoing a rapid transformation. Only a little over a decade ago, th...
Using Customer Journey Mapping to Improve CX
Jan 10, 2020 11:50:17 AMThe customer experience plays an essential role in a company’s success. Mapping the journey of your customers during the...
Top 5 Trends in Digital Transformation for 2020
Dec 18, 2019 2:35:10 PMAs the new year approaches, there’s a lot of emerging trends that will impact how businesses undertake a digital transfo...
How to Select A Contact Centre Solution
Nov 26, 2019 4:01:29 PMThe process of selecting a new contact centre solution is a major decision for any business. A contact centre is at the ...
How to Implement a New Strategy for Savings
Nov 7, 2019 3:49:14 PMMost businesses would agree that reducing costs and identifying routes for savings is a vital yet difficult challenge. H...
What are the Advantages of Unified Communications?
Oct 3, 2019 3:34:13 PMUnified Communications (UC) is gaining popularity as a preferred choice of communication system for businesses. In the p...
How to Assess the Cloud Readiness of Your Infrastructure
Sep 30, 2019 11:27:50 AMMoving your IT services to the cloud can be an overwhelming task. Whilst most people now realize the benefits of the clo...