INDUSTRIES
Technology & BPO
Build the future you want to see with the support you need.
Innovation is a double-edged sword, the key to both you and your competitor's success.
As AI, automation and cloud computing continue to revolutionise the technology sector, organisations are facing increasing demand for robust cybersecurity and innovation that offers a competitive edge.
To navigate these complexities and fully leverage emerging technologies, partnering with experts in business technology could be your secret to success.
With over 30 year's experience, StableLogic are your trusted technology partner and can help you navigate the complex technology landscape allowing you to focus on what you do best - creating the future for your customers.
Key transformations in the technology & BPO sector.
Hover over each case study to discover how we are helping to transform leaders at the forefront of technology & BPO.
DEVELOPMENT
Building the next generation of unified communications with Firstcom Europe
Firstcom Europe is a leading telecommunications provider, serving small and medium-sized enterprises across Europe.
CLOUD CONTACT CENTRE
Laying strong foundations for industry-leading customer care with Computacenter
As part of a larger customer service project, StableLogic completed a Cloud Readiness Assessment for Computacenter.
CUSTOMER EXPERIENCE
Unlocking customer engagement through tech-enabled customer loyalty with Virgin Red
Virgin Red brings together loyalty across the Virgin Group, allowing customers to earn and burn points.
StableLogic was engaged during the conception of Virgin Red to provide technical guidance on how to extract loyalty from the largest Virgin business and embed it into Red.
Our experience in CX and technology enabled StableLogic to provide a detailed set of options and make a recommendation.
If the current era of technology and BPO could be characterised by one area of focus, it would be the integration of AI and automation to streamline processes and reduce costs.
Cybersecurity comes second, with increasing demand due to the rise in digital transactions and remote work, with significant investments in advanced security measures.
Additionally, data analytics and big data are being harnessed to provide deeper insights and improve decision-making, while there is a growing emphasis on enhancing customer experience through AI chatbots and personalised services. These trends are reshaping the landscape of technology as we know it.
How We Help Clients
Relevant insights in technology & BPO.
Battle of the Giants: How CRMs are Taking the Lead Over CCaaS Vendors
28 November, 2024In the dynamic landscape of customer service technologies CCaaS vendors have been a dominant growing force over the last...
10 Unexpected Ways of Reducing Tech Spend
31 October, 2024Have you ever wondered why "technology costs are coming down" but tech companies stock prices are at record highs? Here ...
StableLogic Awarded G-Cloud 14 Framework
31 October, 2024StableLogic has been awarded three services on the new G-Cloud 14 Framework Agreement. This supersedes our previous G-Cl...
Connect with experts in the Technology & BPO sector.