Technology Insights

Stay ahead in the world of business technology with insights from our experts.

How New Technologies are Enabling Greener Contact Centres
How New Technologies are Enabling Greener Contact Centres
2024

As sustainability has become a paramount concern across industries, contact centres are no exception. Traditionally asso...

The Expert Guide to Enhancing Workforce Productivity in Contact Centres
The Expert Guide to Enhancing Workforce Productivity in Contact Centres
2024

In the realm of customer service operations, the ever-shifting dynamics of demand and performance present challenges tha...

StableLogic Delivers Contact Centre for Medical Manufacturer
StableLogic Delivers Contact Centre for Medical Manufacturer
2018

StableLogic has been appointed by a global medical products manufacturer to deliver a global contact centre. The require...

Cut Contact Centre Costs
Cut Contact Centre Costs
2017

How do you cut contact centre costs? The contact centre is key to both customer service and sales, but also represents a...