The way people travel is changing. With it, expectations and priorities are forcing transport companies to adapt and deliver new experiences.

Holidaymakers and commuters alike are increasingly concerned with sustainable travel that doesn't compromise on cost or speed. There's never been a more crucial time to rethink transportation.

As companies strive to meet these evolving consumer expectations, they face challenges such as integrating advanced technologies, enhancing customer engagement, and maintaining efficient operations. Expert guidance is essential to understanding how to adopt digital tools, optimise processes, and implement innovative solutions.

With over 30 year's experience, StableLogic are your trusted technology partner and can help you navigate the complex technology landscape allowing you to focus on what you do best - providing a smooth and reliable service to every destination.

Key transformations in the transport & services sector.

Hover over each case study to discover how we are helping to transform leaders at the forefront of transportation and travel.

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Implementing the multi-lingual, omni-channel contact strategy of the future with Megabus



StableLogic reviewed the key customer communications challenges that Megabus was experiencing and developed a future-proof solution.

When fully implemented, the result was a substantial improvement in customer experience.

GateGroup logo white



Delivering digitally-enabled culinary experiences to customers in the sky with Gategroup



Gategroup is a Swiss company providing services to the travel industry, including catering, onboard retail, food service provisioning, and food logistics.

StableLogic supported the Group with a comprehensive review of connectivity services resulting in streamlined operations and cost savings.

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Removing the borders to life-changing travel experiences with Neilson Active Holidays

Neilson Active Holidays is on a mission to give active people more of what they love while they're away.

StableLogic supported with the customer experience strategy resulting in a smoother customer journey and enhanced reporting.

Emerging trends are reshaping the travel lifecycle, with sustainability and digital experiences challenging everything from transport technology to travel patterns and user behaviours.

Digital transformation is enhancing customer experiences through mobile apps, AI-powered chatbots, and digital payment systems, while personalised travel experiences are increasingly sought after, with companies using data analytics and AI to tailor itineraries and recommendations.

Experiential travel is gaining popularity with unique, immersive activities, and the rise of bleisure travel is prompting companies to offer flexible booking options and amenities that cater to both business and leisure needs.

Sustainable Travel

There is a growing demand for sustainable travel options as travellers become more environmentally conscious. Companies are adopting eco-friendly practices, offering carbon offset programmes, and promoting sustainable destinations to meet this increasing demand.

Digital Transformation

The travel sector is leveraging digital technologies to enhance customer experiences and streamline operations. This includes the use of mobile apps for booking and customer service, AI-powered chatbots for instant support, and digital payment systems for convenience and security.

Personalised Travel Experiences

Travellers are seeking more personalised experiences tailored to their preferences and interests. Companies are using data analytics and AI to offer customised travel itineraries, personalised recommendations, and targeted marketing, enhancing customer satisfaction and loyalty.

Experiential Travel

There is an increasing preference for experiential travel, where travellers seek unique, immersive experiences rather than traditional sightseeing. This trend includes activities such as local cultural interactions, adventure tourism, and wellness retreats, allowing travellers to create more meaningful and memorable journeys.

Bleisure Travel

The blending of business and leisure travel, known as bleisure travel, is on the rise. Companies are accommodating this trend by offering flexible booking options, providing amenities suitable for both work and relaxation, and promoting destinations that cater to both professional and leisure activities.

How We Help Clients

Relevant insights for travel & transport organisations.

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30 April, 2024

In today’s dynamic and digitally-driven work environment, where teams collaborate remotely across various platforms, eff...

Connect with experts in the Transport & Services sector.



Craig Robinson
Craig Robinson


Joel Headshot Circle
Joel Barnett


Marios Michael
Marios Michael

Principal Consultant

Will Patchett
Will Patchett

Lead Consultant