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Technology Insights
Stay ahead in the world of business technology with insights from our experts.
How Deeper Level OT Asset Data Drives Security & Compliance
May 2024Summary Asset visibility and the collection of detailed data from industrial environments is not “cybersecurity” in and ...
The Biggest Mystery in AI: How to Navigate Explainability
May 2024AI has undoubtedly transformed numerous sectors, presenting both opportunities and challenges. It is crucial for busines...
6 Steps of Project Scope Management
April 2024In today’s dynamic and digitally-driven work environment, where teams collaborate remotely across various platforms, eff...
StableLogic and TEO Nordic Announce Strategic Partnership
April 2024StableLogic, a leading independent consultancy firm, and TEO Nordic, a global provider of digital services, have announc...
6 Benefits of Live Chat Customer Service
April 2024Live chat offers a direct line of communication between businesses and consumers, enabling real-time interaction and pro...
4 Signs that Spreadsheets are Limiting your Efficiency
April 2024Updating spreadsheets may often be known as the more mundane part of our jobs. But their simplicity, ubiquity, and famil...
Optimising Cloud Services Across Different Teams
April 2024Cloud adoption has surged across industries, transforming business operations and data management. This trend is driven ...
Refreshing Your Contact Centre Operations: New Insights from Industry Experts
March 2024On the 26th March, join us in a free webinar where you’ll learn about the latest tools and strategies transforming moder...
Key Benefits and Considerations in the Digitalisation of Public Services
March 2024Public services are often deeply rooted in regulation, rules and assumptions. Their nature is diverse, including more ad...
How New Technologies are Enabling Greener Contact Centres
February 2024As sustainability has become a paramount concern across industries, contact centres are no exception. Traditionally asso...