The objective of this phase is to gain a comprehensive understanding of your network including connectivity, LAN, WAN, WiFi, security, support model, BCP, operational model, capabilities and current challenges. We achieve this with the following:
Documentation: We review your existing documentation and records. Ideally this should include current contracts for network services, utilisation reporting, IT roadmap, incident report, commercials, SLA reporting, network topology diagrams, etc.
Workshops & Interviews: We conduct a number of workshops and interviews with key stakeholders, including leadership, management and IT. Workshops are fully facilitated by the lead consultant with supporting presentations that feature current market trends.
Objectives: Finally, we will have a strategic requirements workshop to fully understand your vision and objectives for the future.
Then, our network services consulting experts provide you with a Discovery & Business Requirements document to validate our findings. This process helps bring together all project stakeholders together and fully align on next steps as well.
Next, we consider strategic options to meet your requirements. Based on our 30 years offering network consultancy services, we use an iterative process to identify options, condense them into diagrams and present them to you. Our analysis includes budgets, benefits, limitations, timescales, etc.
Following numerous workshops, the team will narrow down the options until we identify a preferred strategy. We then pull together a high-level strategy design with a detailed budget. This can then be presented to management to obtain approval to compile the business case.
Following any preferred bidder or procurement decisions, we put together a financial business case, starting with updated budgetary costs to reflect the accurate commercials. This will include:
- Flexible and adaptable changes in migration scheduling and planning.
- Assurance that the business case can be interrogated to get any viewpoint required using meta data on each cost.
- A dashboard for visuals and pivot tables to export data, plus segmentation to show business cases for different business units.
- CapEx & OpEx expenditure tracking.
- Updating the budgetary commercials with values provided through the RFP, to track project costs through implementation.
Once a strategy has been defined, we work with you to develop the project roadmap, from procurement of any & all services to implementation. We take your priorities, pain points, geographic regions & criticalities into consideration.
We then provide a graphical timeline based on the way your organisation is structured which can be used to present the roadmap to all project stakeholders and internal customers.
We can easily integrate into your procurement approach, working to deliver a comprehensive RFP document that ensures a strong market response and meets your requirements.
As part of our network consultancy services, we fully manage the RFP process including supplier Q&As and evaluation. We use an industry standard approach to scoring and agree a detailed evaluation matrix with the client ahead of releasing the RFP to the supplier short list.
A critical part of any network services consulting project is to validate that investments have yielded positive results. We work with you to develop KPIs, then track their success using Excel, PowerPoint or Power BI to capture that data and present it back.
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.png?width=150&height=150&name=Headshots%20for%20New%20Service%20Pages%20(2).png "Will Patchett")
