Contact Center Transformation

Channel our 30 years of expertise and unlock the full potential of your contact center operations.

Our Methodology

Meeting your business objectives will require a tailored approach. Whether you need full-scope services from our contact center consultants (like the below), or assistance with a specific part of the process, we are here to help.

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Hear from our clients

Why work with StableLogic?

 

 

"They tread this brilliant line between understanding what you're trying to achieve as an organization, but also providing you unbiased advice."

Sam Dart, Product Director

 

"They are clearly experts in their field and they really got to grips with our business, what we needed to achieve, and really importantly, how we needed to do that."

Stephen Rowe, Chief Marketing Officer

ask us for details

Proven Results

Since our inception in 1993, we have served hundreds of clients in a wide range of industries, all with their own unique contact center needs.
 
As part of a contact center transformation, more efficient technology and better systems not only optimize workflow, but save money as well. Here are some examples of clients in particular industries, the size of their contact center, and how much we were able to save them.
29 %

Financial Services:
1200 agents

24 %

Pharmaceutical: 400 agents

23 %

Insurance Provider:
800 agents

36 %

Housing Provider: 150 agents

Our Contact Center Experts

Will Patchett

Will Patchett

Consultant

Will specializes in UCaaS and contact center transformation services. He has been with StableLogic for 8 years, delivering across several major international & highly complex projects in that time.

Tanya Kurt

Tanya Kurt

Consultant

Tanya has worked in the Contact Center industry for 6 years. She now specializes in advising on customer experience projects including Contact Center and Unified Communications transformation projects.

Contact Center Resources

Free resources to help you assess and improve your customer operations.

 

Watch now! We sit down with some of our contact center consultants to hear their advice on the top 5 questions we get asked the most. Click below to ask yours.

contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation

 

Download our ebook, 'What is Contact Center Best Practice?' Our experts give their idea of best practice in every area of your contact center, from SLAs to procurement and more.

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