Digital transformation is one of Euan's specialties. He possesses extensive knowledge in network transformations, UCaaS solutions, methodology adoption, and process optimization.
At a glance
Scope of Our Services
Supplier/3rd Party Management
We work closely with suppliers and 3rd parties to ensure a seamless transition while monitoring performance and deliverables throughout.
We manage contract creation and execution to maximize operational and financial performance while also closing contracts with incumbents.
Delivery & Change Optimization
We manage the delivery and implementation of all new services, terminate the incumbent, and optimize the process to manage scope effectively.
Identifying, defining, and controlling the outputs, outcomes, and benefits to ensure the transformation aligns with client expectations.
We set a target budget, then manage and track spending to stay within scope. All internal & external program costs are shared transparently.
Methodology & Governance
We drive projects forward with authority & accountability. Our foolproof, adaptable framework has been refined over hundreds of projects.
Risk & Issue Management
Reduce project risks by identifying them, closely monitoring performance, and escalating issues. We are experienced, agile problem solvers.
Keep all parties informed & invested with honest communication about deliverables & risks, regular reporting, and implementing feedback.
Requirements Gathering & Project Scoping
We start every Digital Transformation project by understanding your needs, establishing your requirements, and defining the scope of your project. Through this, we will gain an understanding of the technical and commercial challenges present when implementing change in your organization.
This is crucial to delivering a successful project. As we progress through your project implementation, we will document and track these challenges against your requirements in the statement of work (SOW) we have agreed upon.
Budget, Issue & Risk Management
We prioritize facts-based decision-making, and that only happens through honest communication.
After your budget has been defined, we keep close track of spending and ensure the project stays in scope. We add another level of accountability through open and honest reporting, so all parties are aware of all spending actions.
Alongside budget scoping, we will aid decision-making by escalating risks and issues that may arise. All these practices allow us to make clear and confident decisions that optimize the project and reduce risk.
Now it's time to implement. There are obvious challenges in this phase, not least of which is that your organization must keep operating as usual while changes are executed. With 30 years of experience in project implementation, we know how to ease the transition and deliver quickly.
We will define expectations first - understand the work to do and who is involved - then our project team will manage the transformation with minimal disruption to business as usual.
Delivery Monitoring & Feedback
In any Digital Transformation, especially large projects with multiple sites and services being transformed, continuously monitoring performance and progress is essential.
We prioritize feedback and designate ample time to assess each transformation's progress. This allows us to see continuous improvement in each aspect of the project, as well as save time and money.
Reporting & Communication
Our analysts are experts in data collation and presentation, creating precise and powerful reports that enable clear communication as well as drive projects forward.
Our emphasis on data and communication enables us to keep all vested parties informed throughout the project lifecycle and particularly in crucial stages of implementation.
Project Closure & Handover
Finally, we will formally close the project and give you a fully documented report of the project. We will hand everything over to your internal technical teams and all relevant parties to finalize the project completion.
This makes for a seamless transition from running an active project to business as usual.