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Technology Insights
Stay ahead in the world of business technology with insights from our experts.
Demand for Technology Cost Audits Grow by 35%
2020Given the impact of Covid-19 on the economy, it is not surprising that demand for our technology cost audits has increas...
How to Reduce Business Costs With A Telecom Audit
2020Getting an understanding of your overall telecom inventory and spend can be a daunting task. However, the potential from...
How to Avoid Cloud Migration Pitfalls
2020For most businesses, moving services to the cloud has an undeniably strong business case. Companies now want to leverage...
5 Tips for Evaluating a Remote Working Solution
2020Currently, most companies are rapidly expanding their use of remote working or making a dramatic entrance into that form...
Coronavirus: Developing a Remote Working Strategy
2020As the spread of coronavirus forces many countries to restrict the movement of its citizens, it is becoming more critica...
Coronavirus: How UC Vendors Are Responding
2020With coronavirus continuing to spread worldwide, many companies and businesses around the world are eliminating business...
Using Customer Journey Mapping to Improve CX
2020The customer experience plays an essential role in a company’s success. Mapping the journey of your customers during the...
Top 5 Trends in Digital Transformation for 2020
2019As the new year approaches, there’s a lot of emerging trends that will impact how businesses undertake a digital transfo...
How to Select A Contact Centre Solution
2019Selecting a new contact centre solution The process of selecting a new contact centre solution is a major decision for a...
How To Choose The Right Vendor For Your Business
2019From the initial sales pitch through contract negotiations, implementation and post-implementation support, each vendor ...