Support Analyst

Job Title: Support Analyst

Location: London / Hybrid

Salary: £25,000 - £28,000 per year

Job type: Full Time

Company Overview

StableLogic is a leading Technology Consultancy dedicated to providing innovative solutions and exceptional support to our clients. We are currently seeking a motivated and detail-oriented Entry Level Support Analyst to join our growing team. This is an excellent opportunity for a recent graduate or someone looking to begin their career in the technology sector.

Responsibilities

As an Entry Level Support Analyst, your main responsibilities will include:

1. First Line Support – Responding to client inquiries via in web, telephone and email, identifying their issues, and providing timely and effective resolutions.
2. Supplier Management – Reporting faults to suppliers, following up on solutions, and maintaining a strong relationship with key stakeholders.
3. Team Support – Collaborating with the wider StableLogic team on various projects to enhance our services and client experience.
4. Data Analysis – Analysing client datasets to identify opportunities for improvement, making recommendations based on insights, and supporting the implementation of data-driven solutions.

Requirements

• Strong proficiency in Microsoft Office Suite, particularly Excel, Outlook, PowerPoint, and Word.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving abilities, with a keen attention to detail.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Self-motivated, with a strong work ethic and the ability to learn quickly.
• A bachelor's degree in a relevant field is preferred but not required.

Eligibility

• Candidates must have the right to work in the UK; visa sponsorship is not available for this role.
• This is a full-time position, and candidates must be available to work standard business hours.

What We Offer

Quality of Life

• Highly competitive salary
• Hybrid working options
• Flexible working hours
• Education budget for training & industry qualifications
• Domestic & international travel opportunities for work
• Annual contribution towards work from home equipment

Personal Wellbeing

• Private healthcare insurance with Vitality
• Gym membership discounts
• Free therapy sessions
• Cycle-to-work scheme
• Paid sick leave

Excellent Working Environment

• Prestigious Central London office in Tech City EC3R
• Global subscription to premium co-working spaces
• Paid lunch break & 35-hour work week
• Premium hardware & software to do your best work
• Summer hours (end at 3pm on Fridays in Summer)
• Generous company pension scheme with Scottish Widows

Team Building

• Regular team events and parties
• Fun, social work environment
• Free StableLogic merch!

To Apply

If you meet the above requirements and are excited to join our dynamic team, please submit your CV and a cover letter detailing your relevant experience and interest in the position via LinkedIn using the button below. 

We look forward to reviewing your application and discussing the opportunity further.