DevOps Team Lead

Job Title: DevOps Team Lead

Location: London / Hybrid

Salary: Competitive, dependent on experience

Job type: Full Time

What’s the Job?

As the DevOps Team Lead at StableLogic Labs, you will work in an international multicultural organisation where daily tasks offer various challenging, educational, and exciting assignments.

You will work alongside a team of high-performing developers, engineers, analysts, consultants, and project managers, you will be entrusted with leading initiatives crucial for client system uptime, release management, infrastructure design, network security, and support.

Key responsibilities include:

• Availability – Ensure all client systems remain operational and available for uninterrupted client use.
• People – To foster a culture of collaboration, continuous improvement, and accountability within the team.
• Process - To ensure appropriate processes are in place, documented, tested and used for: Capacity Management, Security Incident Management, Disaster Recovery, Availability Management, Security Management.
• Security and Compliance – Collaborate with the Head of Labs (Operations) to ensure compliance with client and StableLogic standards, such as ISO 27001.
• Senior Architect – Serve as the technical lead for infrastructure design, deployment, maintenance, and optimisation.
• Values – Uphold and promote StableLogic's core values throughout team operations.

Key Competencies

• Management - Effective leadership, support, and motivation to ensure team performance.
• Quality - Commitment to delivering high-quality outcomes within agreed timelines.
• Infrastructure Technical Expertise - Proficiency in managing cloud technologies, particularly AWS.
• Security Technical Expertise - Ability to analyse and advise on security risks and collaborate with security specialists.

Key Skills

• Management – Supporting, motivating and ensuring delivery across the team.
• Delivery – Ensuring the team deliver on time, with quality and in line with agreed processes.
• Networking and VoIP - Understanding of networking protocols, routing and VoIP technologies, including SIP, TLS, RTP.
• Security – To understand, analyse and advise on the security risks to clients systems and work as part of the Labs security speciality.
• Prioritisation – Efficient allocation of resources to meet client delivery requirements amidst competing demands.

Person Profile

StableLogic require good communications skills, a team player with a logical, meticulous mind and an interest in technology.

You’d be a perfect fit for our team if you have:

• Extensive prior experience with cloud technologies (AWS and/or Azure).
• Experience working in Agile teams and CI/CD environments.
• Experience with containerisation (e.g., Docker), orchestration tools (e.g., Salt Stack), and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
• Experience with Security Management.
• Knowledge of ITSM Fundamentals.
• Networking expertise.
• VoIP knowledge: SIP (invite, register, call flows, responses). TLS, RTP.
• Scripting knowledge such as Bash, Python or similar.
• SQL skills and knowledge.
• Familiarity with alerting and monitoring systems.
• FreeSWITCH knowledge would be an advantage.
• Second line support.
• Release Management

StableLogic manages a variety of client projects, being a quick learner to understand the clients’ requirements and technology is essential. This coupled with your ambition to achieve and deliver high quality work will allow you to grow and progress in your career with StableLogic supporting and guiding your professional development offering global programme exposure coupled with professional qualifications.

You are likely to be keen and enthusiastic, customer-oriented, have a relevant degree and possess very strong written and oral communication skills. The role has considerable potential and would suit someone who is keen to provide a high-quality client service and to fulfil their potential.

Benefits

We want you to stick around, and we’re willing to invest in you to make that happen. Our team enjoys a premium benefits package, including:

Quality of Life

• Highly competitive salary
• Hybrid working options
• Flexible working hours
• Education budget for training & industry qualifications
• Domestic & international travel opportunities for work
• Annual contribution towards work from home equipment
• Company pension scheme with Scottish Widows

Personal Wellbeing

• Private healthcare insurance with Vitality
• Gym membership discounts
• Free therapy sessions
• Cycle-to-work scheme
• Paid sick leave

Excellent Working Environment

• Central London office in Tech City EC3N
• 35-hour work week
• Premium hardware & software to do your best work
• Summer hours (end at 3pm on Fridays in the Summer)

Team Building

• Regular team events and socials
• Fun, social work environment
• Free StableLogic merch!

Who are We?

StableLogic has a long-standing reputation as one of the leading tech consultancy firms in the UK and recent growth has expanded our reach and offering into new markets. We have teams in the UK, Denmark, USA, India and Pakistan.

We pride ourselves in an ever-growing global client base and full-scope services, from consulting through to project management & bespoke software development. We are agile and innovative, meeting client’s needs through ground breaking innovation rooted in decades of industry experience.

We form long lasting client relationships that help us understand their needs on a deeper level. We reshape their technology strategy with bespoke solutions to increase efficiency, optimise output, benefit their customers / employees and meet their unique goals.

We are experts in all aspects of Communications, Data Networks and SD-WAN transformations, Cloud Contact Centre (CCaaS) strategy and implementation, Cloud Telephony/UCaaS (such as Microsoft Teams, Zoom, Ring Central) and all the associated technologies and services.

In simple terms, we help the world’s leading companies connect internally and work better through cutting-edge technology and modern methodologies.

Our Values

With almost 3 decades of experience, we credit our success to long-held values that inform everything we do:

Integrity: We are honest and transparent with everyone, including our clients, suppliers, and colleagues. We treat everyone fairly and respectfully with clear communication.

Impartiality: We do not accept bribes or gifts that may cause us to favour one supplier over another. Our clients work with us because of our strict code of independence.

Quality: Everything from the relationships we build to the projects we deliver is high-quality. We focus on a personalised approach and data-driven decisions to achieve the best results.

Delivery: We make sure the outcome of every project is tangible. Instead of offering hundreds of pages of theory, we deliver cohesive solutions that make an impact.

Innovation: We champion creativity in our line of work and encourage our team to try new things and develop unique strategies to meet our client’s goals.

Different: If it wasn’t obvious from our other values, we aren’t your typical consultancy firm. The things that make us different strengthen us and increase our value to our clients.

Ready to Apply?

As an Equal Opportunities Employer, we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.