Bringing Expert Sales Advice Into Remote Showrooms with Secure Video Kiosks

About Minima Sliding

Minima Sliding Ltd specialises in high-quality, architect-grade sliding door systems, supplying premium residential and commercial projects across the UK.

Their products are design-led and technically sophisticated, often requiring expert guidance to help customers understand configurations, finishes, and installation considerations before purchase.

Minima operates a number of remote showrooms, designed to showcase products without the cost and complexity of full-time on-site sales teams.

Scope

Minima engaged StableLogic to design and deliver a secure, easy-to-use video kiosk solution that would:

• Enable prospective customers in remote showrooms to speak directly with UK-based sales specialists
• Replicate the experience of an in-person consultation
• Be reliable, intuitive, and suitable for a premium retail environment
• Meet security and privacy expectations for live audio and video communications

The Solution

StableLogic designed and implemented a two-way video and calling system purpose-built for Minima’s showroom environment.

Key elements of the solution included:

• Live two-way video and audio calling
  Allowing showroom visitors to instantly connect with the central sales team for real-time product advice and consultation.
• Secure communications architecture
  Ensuring all calls were encrypted and handled in line with security and privacy best practices.
• Kiosk-friendly user experience
  A simple, touch-first interface designed for walk-in customers with no training required.
• Centralised sales enablement
  Enabling Minima’s UK sales team to support multiple showrooms remotely, without compromising on service quality.

The result was a system that felt human, responsive, and premium, while remaining operationally efficient.

Results

The video kiosk solution delivered immediate and measurable benefits:

• Improved customer engagement
  Visitors could speak to a real expert at the point of interest, increasing confidence and dwell time.
• Consistent sales experience across locations
  Every showroom delivered the same high-quality consultation, regardless of geography.
• Reduced operational overhead
  Minima avoided the need for permanent on-site staffing while maintaining strong sales coverage.
• Increased lead quality
  Live conversations enabled better qualification and more meaningful follow-up opportunities.

The Future

With the success of the initial deployment, Minima now has a scalable digital showroom model that can be rolled out to additional locations with minimal incremental cost.

StableLogic continues to support Minima as they explore enhancements such as:

• Deeper CRM integration
• Call analytics and engagement reporting
• Expanded digital experiences within showroom environments

This partnership demonstrates how thoughtful use of real-time video technology can bridge the gap between physical retail spaces and expert human interaction — without sacrificing quality or control.