Building the next generation of unified communications for European SMEs
Firstcom Europe is a leading telecommunications provider serving SMEs across Europe with their all-encompassing Universe platform.
About Firstcom Europe
Firstcom Europe is a leading European telecommunications provider, delivering voice, connectivity, and unified communications services to small and medium-sized businesses across multiple countries. Their flagship Universe platform brings together telephony, collaboration, and business applications in a single integrated solution.
The Challenge
Firstcom Europe needed to modernise and extend their Universe platform to meet growing customer expectations and competitive pressures. The existing platform required significant development to add new features, improve scalability, and support expansion into additional European markets.
The Solution
StableLogic was engaged to provide end-to-end development and cloud transformation services. This included platform architecture redesign, feature development, cloud migration, and ongoing development support.
The programme delivered over 30 new features to the Universe platform, modernised the underlying infrastructure for cloud deployment, and established a sustainable development and release cadence.
The Results
- Over 30 new features delivered to the Universe platform
- Platform modernised for cloud-native deployment
- Expanded service capability across 4 European countries
- Sustainable development and release process established
- Improved platform reliability and scalability