Expertly-run contact centre procurements.

We are 100% independent contact centre consultants with 30 years' experience. We deliver your contact centre procurement needs from RFP to vendor selection and final decision.

But don't take it from us. Learn how we enabled PureGym to reach new levels of contact centre success:

 

Hear from our clients

Why work with StableLogic?

 

"They tread this brilliant line between understanding what you're trying to achieve as an organisation, but also providing you unbiased advice."

Sam Dart, Product Director

 

Projects With a Personal Touch

Quality is at the core of every contact centre procurement we run, not just in thorough documentation but also in the trust we build with our clients and vendors. We are dedicated to delivering real results for your business.

Speak to a member of the team and learn more about how StableLogic can assist in a fair and impartial contact centre procurement that meets your business needs.  

  • Joel, StableLogic Team

    Joel

  • Will, StableLogic Team
    Will
  • Tanya, StableLogic Team
    Tanya
  • Craig, StableLogic Team
    Craig

Best Practice, According to the Experts

Listen to our team advise on the top 5 questions we get asked the most by clients, and learn how StableLogic are positioned to support your contact centre procurement needs.

Everyone's talking about AI - why?

Recent developments in AI have led to a transformation in contact centre technology - AI chatbots only scratch the surface.

AI can't replace human agents but can drastically increase their productivity, create a smoother customer experience, and even identify customer trends to provide you with workforce suggestions. And more.

Interested in what AI can do for your contact centre? Send us your requirements to get started.  

AI Contact Centre (1)

Our Methodology

Meeting your business objectives will require a tailored approach. Whether you need a professional contact centre procurement or full-scope contact centre services (like the below), we are here to help.

Download our free ebook

Discover Contact Centre Best Practice for Yourself

With over 30 years of experience running successful contact centre procurements, we often get the question, 'What is contact centre best practice?' Our experts give their definition of best practice in every area of your contact centre, from setting an SLA to procuring your tech stack, and everything in between.

Download our ebook to guide you through your next contact centre procurement.

contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation
contact centre transformation

Contact Centre Insights

Business team working together at a call centre wearing headsets
How to Modernise Your Contact Centre 

Across all industries, the customer experience is undergoing a rapid transformation. Only a little over a decade...

Read this article

Customer-Journey-Mapping
Using Customer Journey Mapping to Improve CX

The customer experience plays an essential role in a company’s success. Mapping the journey of your customers during their...

Read this article

7

How to Select A Contact Centre Solution

The process of selecting a new contact centre solution is a major decision for any business. A contact centre is at the solution is...

Read this article

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Start Your Procurement Journey

To speak to one of our highly skilled consultants, for a free no-obligation quotation, please get in touch.

 

 

Do more with StableLogic.

Beyond contact centre procurement consultancy, we offer full-scope project services from project management to software development. Learn more about our offering below.

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Project Management

We manage the implementation of new technology to ensure a smooth adoption with minimal risk and spend.

Learn More

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StableLogic Labs

Our experts develop custom software, built to your specifications, that gives you a competitive advantage.

Learn More

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Veroxos

Utilise our patented TEM solution to manage all business expenses including invoices, company devices and more.

Learn More