Technology Insights
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How to Reduce Customer Attrition: A Key to Business Success
How to Reduce Customer Attrition: A Key to Business Success
Jan 24, 2024 3:00:00 PMCustomer attrition is the rate at which customers stop doing business with a company over a certain period. It's a criti...
Cut Contact Center Costs
Cut Contact Center Costs
Dec 19, 2017 2:08:32 AMHow do you cut contact center costs? The contact center is key to both customer service and sales, but also represents a...