Technology Insights
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How to Modernize Your Contact Centre
Jan 21, 2020 3:02:40 PMAcross all industries, the customer experience is undergoing a rapid transformation. Only a little over a decade ago, th...
How to Select A Contact Centre Solution
Nov 26, 2019 4:01:29 PMThe process of selecting a new contact centre solution is a major decision for any business. A contact centre is at the ...
How to Assess the Cloud Readiness of Your Infrastructure
Sep 30, 2019 11:27:50 AMMoving your IT services to the cloud can be an overwhelming task. Whilst most people now realize the benefits of the clo...
How Benchmarking Can Improve Your Contact Centre Experience
Aug 30, 2019 3:30:15 PMDue to the growth of digital tools, the experience that customers expect when dealing with a business has changed dramat...
StableLogic Delivers Global Contact Center for Medical Manufacturer
Jan 9, 2018 4:45:39 PMStableLogic has been appointed by a global medical products manufacturer to deliver a global contact center. The require...
Cut Contact Center Costs
Dec 19, 2017 2:08:32 AMHow do you cut contact center costs? The contact center is key to both customer service and sales, but also represents a...
StableLogic Advises MegaBus on Contact Center Strategy
Sep 27, 2017 3:08:03 AMStableLogic has successfully completed a contact center and customer experience review of multinational coach operator M...