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UC Procurement

Selecting a replacement telephone or unified communications system at the current time is very difficult.  You may consider it sensible to evaluate the products and suppliers that have been well proven over the last ten years.  On the other hand, many of these suppliers are in financial difficulties and new technologies are emerging.  So, do you go for a relatively new technology such as a cloud based service or consider a newer system such as Skype for Business or Cisco Spark?

StableLogic work with these challenges on a daily basis.  As an independent telecoms consultancy, we understand the products and suppliers in the market.  We also have a detailed understanding of the cost models and market rates for different solutions.  We have a great deal of experience assisting different types of organisation with their Unified Communications procurement.

Typical elements of a Unified Communications procurement include:

  • Telecoms Audit – Current services, costs, contracts etc.
  • Business Requirements – Identification, consultation, functionality workshops etc.
  • Specification – Drafting the RFI/RFP, evaluation criteria, etc.
  • Budget – Identifying the likely cost and cost options
  • Telecoms Procurement – Managing the RFI/RFP Process, supplier selection, scoring responses, analysis, etc.
  • Implementation – Support with contract negotiations to go-live

 

Why StableLogic for your Unified Communications Procurement?

Selecting StableLogic to support your unified communications procurement provides four major benefits:

  • Strategy – With the market in such a state of flux, we put you in control
  • Lower Costs – We know the products, suppliers, and the best negotiation strategy
  • Less Risk – We inform you of the market, the supplier risks and how the services work in the real world
  • Faster Procurement – We have a proven process, a strong methodology and templates that work
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Unified Communications Consultants

  • StableLogic have provided independent advice on telecommunications for almost 20 years and have considerable experience supporting both UK and multinational clients develop and procure their Unified Communications strategy.

    One clients simply require a telephony solution – often called a PBX or VoIP.  Other organisations are seeking to add presence, messaging, video and desktop sharing to their business processes.  Products such as Skype for Business, Jabber and Spark fall into this category.

    Many projects include:

    • Telecoms Strategy – On premise, cloud, hosted, etc.
    • Supplier Selection – Particularly given the financial problems of many suppliers
    • Functionality – Voice, unified communications, contact centre, etc.
    • Telecoms Procurement – Purchasing new voice solutions
    • Telecoms Benchmarking – How does the cost and quality of your voice solution compare?
    • Telecoms Audits – Can you reduce your telecoms costs?
    • Fault Analysis – What is causing a fault or problem?
  • Unified Communications (UC) is a term used to indicate the integration of different forms of communications, typically including the telephone, instant messaging, video and presence.  “Presence” is real-time information about the status of another person, e.g. on the phone, in a meeting, on holiday, etc.

    UC has created a lot of new communications opportunities and products are available from almost all of the traditional telephony manufacturers.  In addition, software suppliers such as Microsoft have launched products, in the case of Microsoft it is called Skype for Business (formally Microsoft Lync).

    UC functionality is available on smart phones and tablets, creating a truly versatile proposition which can result in significant business benefit.

    How you implement and benefit from UC is a key challenge.  At StableLogic we help clients identify the opportunities, develop a strategy and a business case.

  • Selecting a replacement telephone system in the current market is a challenge.  You may consider it sensible to evaluate the products and suppliers that have been well proven over the last ten years.  On the other hand, many of these suppliers are in financial difficulties and new technologies are emerging.  So, do you select a traditional on-premise system, a cloud service or a products such as Skype for Business?

    StableLogic work with these challenges on a daily basis.  As an independent telecommunications consultancy, we understand the products and suppliers, we understand the cost model and the various advantages and limitations.

  • Are you paying too much for your Mobile, Telephone Lines or Calls?  How does your Service Level Agreement, reliability and contract compare with the market?  As a specialist independent telecoms consultancy, StableLogic can help you answer these questions.

    Many clients simply want to know how their costs and service levels compare to the market, without running a full procurement process.  StableLogic’s telecoms benchmarking service provides exactly this analysis.  As an organisation which is continually procuring telecoms services for many different types of organisation, we can quickly and accurately compare your contract to the market.

Next Steps

  • Completely independent and impartial
  • 20+ years experience
  • Household name clients
  • Specialising in UK and Multinational clients
Contact StableLogic

 

Unified Communications Case Studies