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Find out how major organisations are benefiting from our Unified Communications Consultancy services

As Unified Communications Consultants, StableLogic advise clients on all aspects of UC, VoIP and PBX technology.  Our clients range in size from medium sized organisations to FTSE 100 and Fortune 500 companies.

Moving from a traditional PBX telephony and email infrastructure to a full Unified Communications (UC) environment can deliver major business benefits. Unified Communications Consultants can help develop a strategy and support the purchase of a solution.  Our UC consultancy advice helps clients to avoid expensive mistakes and to reduce the cost of their services.

Unified Communications Consultants

  • StableLogic have provided independent advice on telecommunications for almost 20 years and have considerable experience supporting both UK and multinational clients develop and procure their Unified Communications strategy.

    Some clients simply require a telephony solution – often called a PBX or VoIP.  Other organisations are seeking to add presence, messaging, video and desktop sharing to their business processes.  Products such as Skype for Business, Jabber and Spark fall into this category.  As UC Consultants, we advise on all products in the market.

    Many projects include:

    • Telecoms Strategy – On premise, cloud, hosted, etc.
    • Supplier Selection – Particularly given the financial problems of many suppliers
    • Functionality – Voice, unified communications, contact centre, etc.
    • Telecoms Procurement – Purchasing new voice solutions
    • Telecoms Benchmarking – How does the cost and quality of your voice solution compare?
    • Telecoms Audits – Can you reduce your telecoms costs?
    • Fault Analysis – What is causing a fault or problem?
  • Unified Communications (UC) is a term used to indicate the integration of different forms of communications, typically including the telephone, instant messaging, video and presence.  “Presence” is real-time information about the status of another person, e.g. on the phone, in a meeting, on holiday, etc.

    UC has created a lot of new communications opportunities and products are available from almost all of the traditional telephony manufacturers.  In addition, software suppliers such as Microsoft have launched products, in the case of Microsoft it is called Skype for Business (formally Microsoft Lync).

    UC functionality is available on smart phones and tablets, creating a truly versatile proposition which can result in significant business benefit.

    How you implement and benefit from UC is a key challenge.  At StableLogic we help clients identify the opportunities, develop a strategy and a business case.

  • Selecting a replacement telephone system at the current time is very difficult.  You may consider it sensible to evaluate the products and suppliers that have been well proven over the last ten years.  On the other hand, many of these suppliers are in financial difficulties and new technologies are emerging.  So, do you select a traditional on-premise system, a cloud service or a products such as Skype for Business?

    StableLogic work with these challenges on a daily basis.  As an independent telecommunications consultancy, we understand the products and suppliers, we understand the cost model and the various advantages and limitations.

  • Are you paying too much for your Mobile, Telephone Lines or Calls?  How does your Service Level Agreement, reliability and contract compare with the market?  As a specialist independent telecoms consultancy, StableLogic can help you answer these questions.

    Many clients simply want to know how their costs and service levels compare to the market, without running a full procurement process.  StableLogic’s telecoms benchmarking service provides exactly this analysis.  As an organisation which is continually procuring telecoms services for many different types of organisation, we can quickly and accurately compare your contract to the market.

Unified Communications Consultants News

20
Jul

Telecom Cost Saving

Telecommunications costs represent a significant part of the IT budget and are increasing – so what are the options...
01
Jun

The Omnichannel Strategy – A Game Changer in the Contact Centre

When customers are directed to a contact centre in order to gain assistance or support, many will assume that...
02
Feb

Cisco Change their Entire Voice Strategy

For many years, Cisco have told us that their market leading voice solution comprised two separate options: i) Unified...
02
Feb

Can Skype for Business Replace my PBX?

2015 saw the rebrand of Microsoft Lync to Skype for Business.  As many feared, this has created some confusion...

Unified Communications Consultancy Case Studies

Next Steps

  • Completely independent and impartial Unified Communications Consultants
  • 20+ years experience
  • Household name clients
  • Specialising in UK and Multinational clients
Contact StableLogic