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The Latest News

1
Jun

MPLS, Internet or Both! What’s best for your business?

112,500,000,000. That is a big number. It is also the estimated number of emails sent per day in the business world alone in 2015. The rate at which we are increasingly consuming data in the business environment leads to increased costs across the corporate infrastructure. This coupled with the rapid adoption of cloud services begs …

1
Jun

The Omnichannel Strategy – A Game Changer in the Contact Centre

When customers are directed to a contact centre in order to gain assistance or support, many will assume that the whole process will be a complete nightmare. They may not get the support they need and be put on hold for ages or end up being transferred from department to department. In order to help …

1
Jun

Roaming Charges: The good, the bad and the Brexit

After years of negotiations between the European Commission and telecoms companies, further caps on mobile roaming charges for EU states have recently been introduced, and in the summer of 2017 these charges will be fully abolished. For consumers and businesses, who are increasingly demanding greater connectivity, this seems undoubtedly like good news. Gone will be …