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Retail Network Case Study

1
Feb

We are pleased to provide this retail network case study which details the experience of a recent StableLogic client.

This client had retail stores right across the world and was seeking a fundamental review of their LAN, WAN and security infrastructure.  Existing contracts were coming to an end and the client was facing a considerable cost in order to refresh existing hardware.  In addition, the client was aware of hybrid networking technologies and wanted to understand how these could assist in meeting their objectives of reducing cost and increasing service levels.

Project Type: Retail Network Case Study
Client: Retail
Project Value: £30m +
Keywords: Global WAN

StableLogic undertook a detailed strategy development process including the production of a Business Requirements Document, strategy report and business case.  Following acceptance of the strategy, StableLogic were commissioned to manage the global procurement.

About StableLogic

As Independent Contact Centre Consultants, StableLogic provide impartial advice on call and contact centre procurement, optimisation and processes.

As specialist Contact Centre Consultants, StableLogic support clients with all sizes of contact centre.  We advise a wide range of clients from small help desks to large international contact centres.  As an independent consultancy, we do not sell contact centre systems, we advise clients on procurements, best practice and service optimisation.

For details on how Stablelogic can help your contact centre, please contact us.